RETURN POLICY

For products being returned to First Choice Medical Supply:

• Product(s) may be returned for any item(s) that has been distributed in error or found to be defective.
• Returns that are not for defect, damage or error will be NOT be accepted as a return.
• Returns may be rejected due to the physical condition of the items received in our warehouse.

For items distributed in error or found to be defective, we will NOT accept:

• Opened or partial cases – all cases must be complete, intact and in good condition.
• Items not in salable condition due to improper storage, spoilage, or damaged packaging.
• Expired items - the expiration date on all CLINICAL NUTRITION PRODUCTS must have a shelf life of not less than 6 (six) months from date received in our office.
• Product must be repackaged in the original box.

To return a product you must contact the distributor, First Choice Medical Supply, at 1-800-809-4556. A Customer Service representative will provide you with instructions on how to return your product(s).

Return from Date of Purchase:

Re-Stocking Fee as a % of the Invoice Amount